Senior Service Desk L3 Escalation Engineer - Cranbury, NJ

Cranbury, New Jersey, United States · Engineering

Description

Excellent computer guru wanted!

We at Domain Computer Services believe in spoiling our clients. That begins with hiring the very best staff in the industry. Our people are technically exceptional, but more importantly – built to the core to wow our clients and coworkers as to how helpful we can be. If this is the sort of culture you look for in an organization we want you as a part of our team. Cool tech, green tech, cool offices, electric cars, regular office meals/outings, and amazing team members are some of the perks our rockstars enjoy. Sweating the small stuff, obsessing about your reputation, teamwork, attention to detail, professional, personable, not-weird, excellent communications, GIVING, smart and awesome is what we look for in return.


We are looking for a computer guru as our newest L3 Escalation Engineer. Do you love to solve tough problems and save the day? Well we could use you!

Requirements

The perfect candidate will have a vast knowledge of Windows based networks and possess the ability to troubleshoot in the following environments:
- Windows Server / Client infrastructure
- Exchange Server

- Office 365
- TCP/IP, DNS, Routing, Firewalls
- AD Group Policy


The following areas are a plus:
- familiarity with storage infrastructure / SAN
- familiarity with virtualization - Hyper-V / VMWARE
- familiarity with SIP / VOIP / Avaya / Lync / Trixbox / Asterisk
- familiarity with the following software - Connectwise, Storagecraft Shadowprotect, Kaseya, Labtech, Sophos

**5+ years of computer and network support experience a must.

**Microsoft / Sonicwall / Cisco and other certifications preferred but not mandatory for experienced professionals.
**Project/time management skills mandatory. Honesty, integrity and sociable personality required as well. Must be a quick learner and adapt quickly to new technologies and skillsets.


APPLICANTS MUST HAVE AT LEAST 5YRS EXPERIENCE WITH THE SKILLS LISTED ABOVE. MUST HAVE REFERENCES WHO CAN VOUCH TO HOW MUCH OF A ROCKSTAR YOU ARE.

Benefits

We only want the best! Benefits include medical, dental, vision and retirement account with company matching. We pride ourselves in providing amazing computer services to our clients and we want someone else who can do the same.

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